Idea Behind The App
Traditional pet grooming is notorious for being stressful for both owner and his furry companion.
A lot of pets feel anxious during their grooming sessions at an unfamiliar grooming center.
The fundamental idea behind the app is to:
- Make it faster and easier for pet owners to fulfill their pet’s needs.
- Offer a relaxing grooming experience to the pet in the comfort of their familiar space.
What Was Expected From The Project?
Bath Time was expected to create a win-win situation for both the pet owners and the pet grooming service providers. Besides offering convenience, the idea was to fairly benefit all the stakeholders with an extensive suite of features.
1.Expectations In Terms Of Technicalities
- A comprehensive and intuitive digital solution to schedule appointments, communicate with pet owners and deliver in-home service to the pets in an organized way.
- Build high-performing and clutter-free native applications, each for Android and iOS platforms.
- Simplified navigation for users.
- Minimalist design.
- Clear and easy-to-understand flow and smart selection of color and icon.
- Complete service management solution for the service provider to manage the complete service delivery process.
- Secure digital payment feature integration.
- Optimized performance of the mobile application and scalability.
2.Expectations In Terms Of Benefits For Stakeholders
Expected Benefits For The Pet Owners
- No more pet pick-ups and drop-offs at a grooming center.
- Personalized one-to-one pet bathing service in a relaxing and climate-controlled setting.
- Access to an array of vetted service providers in the area and selection of service packages as per pet’s need.
- Save time by not finding a new groomer each time. Rebook easily.
Expected Benefits For The Service Provider
- Reach out to a broader audience (pet owners).
- Expand service radius.
- Reduce grooming center’s overhead expenses. Fewer expenses and more revenue.
- The willingness of pet owners to pay more for personalized in-home services.
- Create additional revenue sources through in-app ads.
Technical Challenges
- A cluttered and an inconsistent mobile application interface
- Data security issues
- Disorganized service deliveries
- Inefficient services management system
- Unimpressive UI/UX designs and responsiveness of the mobile app
- Performance inconsistency across platforms, operating systems, and devices
- Real-time updates
- Poor screen-loading time
- Service downtime
Actions To Overcome
The Technical Challenges
- Developed fantastic, clutter-free, and scalable native mobile apps each for Android and iOS platforms.
- Designed a streamlined user interface (UI) that immerses the user right away in the app’s workflow.
- Optimized the app for a faster start along with image optimization.
- Lowered the number of actions on every app screen to avoid distraction and enable faster task completion.
- Provided service scheduling facility for pet owners’ convenience.
- Enabled real-time updates and location tracking to boost the service delivery process.
- Enabled security encryption on the mobile payment process.
- Made sure all CTA buttons have consistent typography.
- Developed a powerful dashboard for Admin to look after app functioning, payment processing, onboarding pet service providers, app promotion, gaining new customers, and doing a variety of other tasks.
Deliverables
Features Integrated In Customers App
Features Integrated
In Bather App
- Encrypted credentials
- Verification process
- Check available jobs
- Accept/cancel service requests
- Confirmation of required supplies
- New requests during ongoing service
- Update status of ongoing service
- Log of services delivered
- Past transactions and income
- Toggle Switch to stay online or offline
- In-app navigation
- Rate customer/pet
- Push notification
Features Integrated In
Admin Dashboard
- Oversee app functioning
- Entire business at one platform
- Comprehensive content management
- Accurate view of all service providers
- Track customers, their requests, and activity status
- Track service delivery status
- Send push notifications
- Send promo codes
- Reporting and analytics
Admin Dashboard
Tech Stack
Measuring The Growth & Success
After developing and deploying the app, the next step is to measure the app’s performance.
We are glad to find impressive statistics.
10,000+
Total App Downloads
100+
Bathers Onboard
2000+
Active Users
42%
User Retention Rate
200%
Revenue Growth
In First Year