ZDelivery
is a well-thought-out mobile app that helps shoppers save time and get fresh groceries, fruits and vegetables delivered at their doorstep. The app comes with online order management, inventory management and payment integration to streamline the entire process. Customers can shop from a grocery store of their choice and also schedule delivery at their convenience. The app offers customers easy shopping, fast and seamless delivery service and promising quality check.
Why ZDelivery?
Had a long day? Don’t worry about stopping here and there to fetch grocery items. A few clicks on your mobile device and there you go – exploring multiple grocery stores and items, enjoying exclusive offers, making safe payments from mobile, all from the comfort of your couch. Are you an impulsive buyer? Get your grocery items really quick without compromising the spontaneity of your shopping experience.
Value Propositions
Customers
- Save time and effort by ordering groceries online
- An extensive range of vendors and grocery items available at best price.
- Real-time order tracking
Vendors
- Increase in customer-base
- Increase in sales & revenue and reduction in overhead charges that typically occur in an offline grocery store
- More organized operations
Drivers (Delivery Agents)
- Excellent part-time work opportunities
- Tips on several orders
AI in every step. People in charge of every decision.
Every Zimble Code project uses AI alongside our engineers: faster research, more design options, AI-assisted code with human review, and AI-generated tests.
Objectives
Figure out a comprehensive solution for fulfilling the needs of the grocery shoppers through an intuitive system.
Build an application that performs seamlessly on both Android and iOS platforms.
Display all the content on the platform in a visually attractive way.
Offer optimum user experience and simplified navigation to the users.
Technical Challenges
A cluttered and inconsistent mobile application
Data security issues
Inefficient and disorganized order deliveries
Inefficient inventory management system
Fluctuation in prices of items
Unimpressive UI/UX designs and responsiveness of the mobile app
Performance inconsistency across platforms, operating systems, and devices
Real-time updates
Poor screen-loading time
Data compression for faster downloads
Other potential technical glitches leading to system outage
Salient App Features For The Customers
Free to download application for all users
Encrypted credentials
User profile
Super time-saver
Wide range of vendors and grocery items to choose from
Discounts and offers
Advanced search and filter
Order management
Order-tracking in real-time
Scheduling of delivery time
Geographical local search
Order history/logs
Customer feedback
Customer support
Seamless and secure payments
Push notifications
Salient App Features For The Driver (Delivery Agent)
Free to download application for all drivers
Verification of documents; Driver’s Licence, Vehicle Registration, other document (if any)
New order delivery notification with order details
Acceptance/rejection of delivery requests as per convenience
Updating of delivery status (arrived at vendor’s/ items matched/out for delivery/delivered)
Offers for extra earnings after achieving daily goals
Promotional notifications
Check past transactions and income (daily/weekly/monthly)
Salient App Features For The Vendors
Dashboard displaying total earnings, orders, and users
Hassle-free management of the entire inventory and orders
Addition, removal, updating of products with respect to quantity, price, and variants
Categorization and sub-categorization of products
Keep track of all the customers, and their activity status
Scope for providing personalized offers to a customer
Analytics
Salient App Features For The Super Admin
Dashboard displaying total earnings, orders, users, drivers and stores.
Entire business at one platform
Comprehensive content management
Management of drivers and assigning stores
Management of all the vendors/stores
Get an accurate view of stores and in-store inventory
Keep track of all the customers, their orders, and their activity status
Location tracking
Keep track of order processing
Send push notifications
Complete analysis of the business
How Our Team Went About It?
ZDelivery is built by a cross-functional team of talented UI/UX Designers, Front-End Developers, Back-End Developers, and QA Experts with in-depth knowledge of their respective domains as well as the required tech stack who focussed on building a mobile solution that succeeds in meeting user needs.
The team adopted the Agile Development approach.
Validated User Research
Sufficient time and effort went into understanding the target audience, user personas, their preferences and frustrations and competitive analysis.
Design Thinking Methodology
Implementing a Design Thinking approach, our designers focused on end-users and offering a fulfilling user experience through the app.
Prototyping
At the finishing line of the design journey, our team used a set of tools and approaches for properly testing and validating ideas and assumptions before advancing to the further stage.
After we obtained deeper insight and more valuable experiences, the design decisions went forward. The developers then concentrated on a solid mobile app architecture and impenetrable security, which would decide the app’s survival in the long run. By employing the best-of-breed technologies and industry best practices, the app is brought to life.
Our Critical Actions To Overcome The Challenges
- Developed Hybrid mobile apps ( User’s App & Driver’s App) that work well on both Android and iOS platforms and are scalable.
- Designed a streamlined user interface (UI) that immerses the user right away in the app’s workflow.
- Built a cleaner app that offers product categories pages upfront for the customers who are not interested in exploring many options.
- Optimized the app for faster start-up along with image optimization.
- Lowered the number of actions on every app screen to allow users to complete a task faster without distraction.
- Provided planned slot-based product delivery model for customers’ convenience.
- Enabled transparency in the product delivery process with real-time updates and location tracking without being too pushy.
- Integrated payment gateway to offer customers the flexibility to go cashless.
- Ensured complete security encryption on mobile payment process.
- Made sure all CTA buttons have consistent typography.
- Provided portal for Vendors to have a streamlined inventory management system, oversee users, orders and payments.
- Provided portal for Super Admin to look after app functioning, payment processing, onboarding vendors, app promotion, gaining new consumers, and do a variety of other tasks.
Robust Technologies We Used
Designing Sketch
Hybrid App Development Flutter
Cloud Hosting Amazon Web Services (AWS)
Backend MongoDB, Node.js
Internal Communication Slack
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