Quicklyn is a New York cleaning service provider, and the problem encountered was the low growth rate without compromising the quality of services offered. Thereby, the company saw the need for a strong, effective, and customer oriented platform to facilitate the increasing business. They engaged with Zimble Code to help them create a modern, innovative technology that improved their business processes and customer experience.

This makes the platform easy to use for customers to book cleaning services, monitor cleaners in real-time, and make payments without a hitch. It also optimizes the running of the business and improves customer satisfaction through a readily accessible interface. Thus, the service delivery becomes enhanced, customer loyalty is achieved, and the cleaning service business gains a competitive advantage over other companies.

Building From Ground Up

The beginning of the project involved extensive market analysis and establishing the client company’s requirements. Based on it, we framed a strategy- the development process was carried out by following agile methodologies so that there was a continuous flow of iteration and feedback to produce a simple yet effective service to their customers.

Benefits For The Customers

The users can enjoy less hassle booking opportunities; in this way, the users can book cleaning services with just a few touches. Real-time tracking in the app gives them a precise feel of things or services they are paying for, while the different secure payment options within the app make their transactions rapid and safe, thus improving their satisfaction levels.

Benefits for The Cleaning Agents

The platform unlocks scheduling automation, minimizes paperwork, and directly impacts an agent’s work; the app will help professionals manage their operations better. It also improves customer relationships, where the agents get the required information about the service and customer preferences, enabling the firms to deliver prompt service and meet customers’ expectations.

• Achieve high performance and low latency.
• Optimize the app’s code and efficiently manage resources.
• Integrate a real-time tracking system that does not drain device batteries.
• Develop an Intuitive and easy-to-navigate interface.
• Create a secure payment gateway incorporating strong encryption.
• Efficiency without glitches across all platforms, both iOS and Android.
• Sustain concurrently increasing the number of users, increasing the device’s performance.
  
• Customer–cleaning staff messaging to enable them to communicate directly in the app.