WAIVE DELIVERY-
Food, Grocery,
Liquor plus
Pickup & Delivery
Marketplace
See how Zimble Code turned this concept for food, grocery & Liquor ordering and delivery marketplace into a reality.
Waive Delivery is a fully-functional app solution that provides a comprehensive marketplace or a convenient destination to customers to find and buy items such as food, groceries, and liquor from registered merchants. The platform also facilitates on-demand pick-up and delivery where users can get their couriers picked up and delivered instantly or schedule the delivery as per their needs.
Merchants can make customizations at will in terms of different aspects of service offerings. The app solution comes with powerful web panels for merchants and administrators to manage the entire business. An interesting part of the platform is the Influencer’s panel that associates influencers with the system who help in generating the buzz.
Idea Behind The App
Waive Delivery is based on the objective of offering higher convenience and speed while
purchasing goods online and availing faster pickup and delivery service of just about
anything using a single mobile app
The fundamental idea behind the app is to:
- Give customers the comfort of shopping for food, groceries, and liquor from their homes
from hundreds of merchants in their city - Facilitate speedy pickup and delivery of almost anything
- Support businesses/merchants in a specific geographic location who are striving to
improve their service delivery and grow their business reach
Building From Ground Up
We had the responsibility to build a robust and scalable marketplace mobile application( Android & iOS) from scratch that enables anyone to order essential goods and other items from their favorite local merchants and get them delivered directly to their doorstep.
Expectations From The Project
Waive Delivery aims to accommodate the on-demand economy and create a compact and integrated space for customers and businesses. The app must give customers instant gratification with on-demand delivery of almost anything while benefiting businesses or merchants with automated business processes and improved business performance.
I. Expectations In Terms Of Technicalities
- A comprehensive and intuitive digital solution to connect customers with hundreds of merchants in a specific geographic region to purchase a variety of items that should be delivered to customers’ doorstep in an organized manner.
- Build high-performing and clutter-free native applications, each for Android and iOS platforms.
- Simplified navigation for users.
- Minimalist yet appealing design.
- Clear and easy-to-understand flow and smart selection of color and icon.
- Complete service management solution for the merchants to manage the complete service delivery process.
- Provision for merchants to set and change fare calculations at any time.
- System for influencer marketing.
- Secure digital payment feature integration.
- Optimized performance of the mobile application and scalability.
Technicalities
II. Expectations In Terms Of Benefits For Stakeholders
Benefits For The Customers
Customers can save time and effort by ordering almost anything and getting it delivered to the doorstep. They also get access to hundreds of merchants around them and their offerings from the comfort of home.
Benefits For The Merchants
Merchants can extend their service radius and capture more audiences who prefer on-demand service. They can reduce their business’s overhead expenses by operating digitally leading to higher revenue and automated error-free processes.
Benefits For The Influencers
Influencers can associate with the app solution and help in its promotion and
earn commission on sales.
Benifits
Technical Challenges
- Avoid building a cluttered and inconsistent mobile app interface
- Prevent data security issues
- Enable organized service deliveries
- Create a powerful service management system
- Design impressive UI/UX and ensure responsiveness
- Avoid any performance inconsistency across platforms, OS, and devices
- Enable real-time updates
- Enable fast screen-loading time
- Ensure no service downtime
Actions To Overcome The Technical Challenges
To absorb the real users’ needs, our team collaborated with the client, performed multiple interviews, and collected feedback to create a superior client experience. We create design elements with all components and states and design all conceivable user flows.
Working in close collaboration with the client, we worked as a team and moved quickly. We employed the Agile development strategy and discovered the quickest implementation choices and immediately began sketching sessions to synchronize and expand variability.
Our objective was to proceed in small app development cycles, quickly designing, developing, and testing features to ensure their usability.
We worked on both the implementation of validated hypotheses and the testing of new ideas at the same time. We learn from the findings and constantly make improvements by employing an iterative process.
As new requirements emerged, we were able to quickly make adjustments, and the product evolved. The efforts were rewarded as the app solution fulfills all customer requirements, is recognizable in the market, and displays satisfactory KPIs.
Deliverables
- Android App For Customers & Merchants.
- iOS App For Customers & Merchants.
- Driver’s App
- Merchant Panel
- Influencer Panel
- Admin Panel
Features Integrated In
Customers App
- Easy User Registration
- Geographical Local Search & Filter
- Order Placing & Checkout
- Online Payment Methods
- Discount Coupons
- Real-Time Order Tracking
- Order Scheduling
- Enter Pickup & Drop-Off Location
- Order Cancellation
- In-App Communication
- Log Of Orders
- Give Reviews & Ratings
- 24/7 Customer Support
Features Integrated In
Drivers App
- Registration & Document Upload
- Accept/Reject Order Requests
- GPS Support
- Order Management
- Weekly Earning Tracker
- Optional Availability
Features Integrated In
Merchant Panel
- Encrypted credentials
- Verification process
- Check available jobs
- Accept/cancel service requests
- Confirmation of required supplies
- New requests during ongoing service
- Update status of ongoing service
- Log of services delivered
- Past transactions and income
- Toggle Switch to stay online or offline
- In-app navigation
- Rate customer/pet
- Push notification
Features Integrated In
Admin Dashboard
- Oversee app functioning
- Entire business at one platform
- Comprehensive content management
- Accurate view of all service providers
- Track customers, their requests, and activity status
- Track service delivery status
- Send push notifications
- Send promo codes
- Reporting and analytics
Features Integrated In
Influencer Dashboard
- Hassle-free Onboarding Process
- Visible Information on Share from Item
- View Influencer code
- Total Revenue Generated till date information
Tech Stack
Measuring The Growth & Success
After developing and deploying the app, the shuttle bus service business became completely automated and internally manageable. Because of the algorithms introduced, the customer service team no longer had to assign and match trips manually.
10,000+
Total App Downloads
200+
Drivers Onboard
3,000+
Active Users
42%
User Retention Rate
210%
Revenue Growth In 6 Months
