Almost every smartphone user tries to download the best taxi booking and dispatch software on their devices. The market for on-demand taxi booking apps has been thriving by representing a great variety of designs and features.

With the growing population and migrating citizens in every city, many people are becoming reluctant to buy their own car. This enables them to avoid general maintenance of the car, traffic problems, and parking hazards. A report says that between 2015 and 2018 the number of people using uber-like taxi booking apps has grown immensely from 15% to 36%. These data have already steered us to the fact that this is a tempting niche for entrepreneurs like on-demand taxi booking app development companies.

How to Choose?

If you don’t wish to spend your time doing market research, then simply take a look in-depth for the features of some of the best taxi booking and dispatch software among several applications available. This will help you to find the best one for you in no time.
Here is a list of essential requirements that could help you to choose the best one.

For Passengers:

  • See nearby cabs
  • Select the vehicle type
  • Get the fare estimation
  • Track drivers on a map
  • Ability to have real-time communication with drivers
  • Select mode of payment after completing a trip
  • Provide reviews and rate driver
  • Obtain notifications about the ride
  • Option to book the cab for riding now or ride later
  • Easy navigation to book the cab hassle-free

For Drivers:

  • Ability to concurrent communication with the passengers
  • Ability to view all trip statistics
  • Ease of navigation to find directions swiftly
  • Managing the booking through a simplified process
  • Get reports of all transaction details
  • Get past trip histories and details of upcoming rides

For Admin Panel:

  • Get an app with a unique brand name and logo
  • Access to view, add, edit or delete all the booking details
  • Track drivers through navigation map
  • Access to manage passengers, drivers, and fare
  • Obtain a history of all bookings including the canceled ones
  • Ability to send push notifications or messages to drivers and passengers

Advanced features a rider should look for in any uber-like cab dispatch app:

Awaiting schedules

This enables the rider to determine the arrival time of a driver by tracking the cab using GPS.

Charge estimation

The app helps the user to choose their destination. The algorithm of the app should be so powerful that it could calculate the charges beforehand and provide the estimation to the rider.

Multiple payment options

The app should provide multiple payment options so that the rider may pay through credit or debit card, cash or mobile wallets, etc.

Service history

This feature enables the rider to get a detailed service history of their past rides along with the fare of every ride.

Book now ride later option

This feature enables the rider to pre-schedule their rides. They can book a ride beforehand and take the ride later according to their convenience.

Book rides for others

The app should allow riders to book the cab for someone else from their account and track the ride thoroughly using GPS.

Panic button for emergencies

Safety of the rider comes first while creating the best taxi booking and dispatch software. So it is important to incorporate a panic button in the app so that in case of any accidents the passenger can notify their families or emergency helplines for rescue.

Save favorite destinations

This feature enables frequent riders to save their preferred destination so that they don’t have to enter the location every time they book a cab.

Split charges

If friends are sharing the cab then the app should be able to split the charges on the way and help them make payments separately.

Smart pickup using GPS

The rider should be located through the GPS once they open the app for booking a cab. This way they do not have to put the location manually every time.

Track service costs

Regular commuters who travel to their workplaces regularly using the cab should be able to get a detailed fare history to claim reimbursements for their business rides.

Conclusion

Here we have mentioned the must-have features that the best taxi booking and dispatch software should have that help you focus on how to choose the app. Apart from these features, you have to keep in mind that the app software associates with emergency provisions like safety and security. The main point is that you need to be cautious while choosing the features your app should have.

The idea is to create an app that not is stuffed with features but useful and handy as well that makes a place for it in the hearts and smartphones of the users. While there is a long list of on-demand taxi booking app development companies that claim to be the pioneers in the industry, the developmental costs, usefulness of the app, and hands-on experience for solving every critical problem of the users make the best app in the market.

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