Recent statistics say that people move from one place to another at least once in their lifetime and almost 55% of them hire professional services for household transportation. The terms of reliability, utmost care, quality assurance, and zero volatility are actively associated with every project. The market of logistics and transportation is asymmetric hence requires lots of effort to complete any project with success. But have you ever thought that this stressful job of shifting a whole household could be done in just a single click? Technological innovations are making peoples’ lives easier every day. By using on-demand packers and movers app solutions any professional moving and packing company can deliver the customers a wide range of dedicated and successful services with absolute satisfaction.

People always tend to find a reliable platform for moving or shifting to any place. Top custom mobile app development companies in New York, USA are very popular for developing app solutions that are significantly delivering the maximum customer satisfaction rates with absolute affordability.

According to a recent analysis, it is projected that the revenue generation of household and office goods moving industries in the USA will amount to almost $17.3 billion by 2023. It proves that the industry is thriving and being a start-up in this business flourishing is possible by building top-notch on-demand packers and movers app solutions for your company. Here we have rounded up 5 essential features for successful movers and packers app development.

The app should provide in-app camera and manual pick-up information

The users need to be able to take photos of the items that need to be transported through the app. This will provide drivers clarity for opting for the job with the vehicle. Also, give the users the liberty to choose the date and pick-up time for the shifting items according to their convenience. This will lessen the chances of stealing and provide due goodwill to your company.
Pro-tip: Curate the app’s search filter as “movers and packers near me”. Specify the requests by displaying the available drivers’ list based on geographical preference to reduce in-app scrolling.

Users can track the order in real-time by integrating geolocation

The geolocation facility enables the users to track the location of the driver assigned for their job. This feature helps in building trustworthy relations with your online customers. Also, it helps you to figure out the loopholes in the service as the drivers on-duty can never escape or excuse delays in delivery. This is a major feature that helps you gain customer loyalty.

Include chatbots to provide 24/7 support to users

Customers may have numerous queries about the service and their particular requirements. This may include questions regarding tools to handle delicate items, the possibility of shifting from locations at a time, etc. Facilitating in-app chatbots to provide accurate information and keeping the customer in the loop can be very useful for your business. This also sets a good example of an excellent app with 24*7 supports to the customers and it also reduces miscommunication, provides a sense of security and satisfaction to customers as they can talk directly to the service provider.

Allow users to pay the advance online via payment gateway integration

Integrating different payment gateways like Braintree, PayPal, Stripe, etc. in your on-demand packers and mover’s app solutions will secure the payment of a job for your business. It will also provide safety and convenience to the users as they could choose to pay with their debit or credit cards. Providing better in-app navigation while the online payment is very important and the app must be able to generate printable online payment receipts along with booking information. This will increase your trustworthiness to the users.

Allow the users to set the price via a price filter

Customers may have specific requirements and want customized solutions for their needs. So it is very helpful to provide them with a price filter instead of giving a price quotation. Let the users set their own price and keep open-end in-app bargaining among the drivers, economy laborers, and the online user. This will increase audience engagement to your app.

Conclusion

If you have a start-up company of packers and movers then you must find a top custom mobile app development company in New York, USA, and must include the aforesaid essential and crucial features in your app. On-demand packers and movers app solutions help to claim for secure packaging and reliable moving. This can also help your business in case of the users in case of loss of the original bill or you need to go through the significant ground details for every job assigned. The on-demand app will give your business stability and a better medium to connect with your customers.