The global economy has faced an adverse impact due to the coronavirus outbreak. This pandemic has had a devastating influence on every sector and industry. However, technological advancements like the on-demand industry have helped the people and nations to survive this challenging phase.
After the global lockdown, the macroeconomy started working on on-demand mobile applications. This industry has magnetized over 22.4 million customers who annually spend $57.6 billion through various mobile apps. In 2020, approximately 56% of the business owners adopted pick-up and delivery app solutions for their brands and launched their own on-demand mobile applications.
This demand for mobile applications has made it quintessential for every business, especially in Los Angeles, to launch on-demand apps and brand websites to heighten the user experience. A report stated that more than 49% of web traffic directly comes from smartphones and leads to direct actions. This figure is witnessing a paradigm shift post-pandemic, as it provides convenience and ensures safety.
On-Demand Pickup and Delivery Mobile Application’s Safety Benefits
In these pandemic times, the most crucial aspect that every business in Los Angeles needs to follow is to deliver their goods safely to the consumers. This has been made possible by pick-up and delivery app solutions as they catered to safety, hygiene, and timely deliveries.
Benefits to Customers
1. Safe Shopping
An on-demand pick-up and delivery app can help your customers to place an order of the required products while sitting at home from the numerous items listed on your app. This will help them avoid frequent visits to the different stores in Los Angeles to prevent the coronavirus spread. This also gives them the option of choosing delivery time as per their convenience and answering their queries or complaints via the in-app chatbox.
2. Contactless Delivery
Offering contactless delivery is one of the premium features that can attract your targeted customers for the usage of your on-demand pick-up and delivery app. When a customer uses this option, the delivery agent will leave the placed order at their doorsteps and inform the delivery through the app itself using an in-app chat box system. Therefore, this will make communication easier for both parties. Moreover, such a system can help both the customers and delivery agents to follow the social distancing norms.
3. Flexible Payment Methods
Another vital safety feature in an on-demand delivery app is the online payment gateway that can prevent your customers from paying cash on delivery. You can avoid unnecessary contacts with the delivery executives by providing flexible payment modes such as the provision of debit/credit cards, bank transfers, and alike. A pick-up and delivery app development company in Los Angeles can also help you create multiple payment options for the ease of your customers.
Benefits to Delivery Agents
1. Smooth Onboarding
A pick-up and delivery app developed by the top on-demand app development company in Los Angeles will help you record your delivery agents’ personal and health details required for a smooth onboarding. Moreover, such an app will notify these agents of COVID-19 affected areas alerting them to take extra precautions while delivering the goods in such areas. Therefore, getting such updates indicates handling the order with the building watchman instead of directly contacting the affected person.
2. Suggesting Best Routes
A GPS navigation feature with route suggestions will help your agents to find the shortest and the best route to reach your customer’s destination at the earliest. This will lead to timely deliveries and effective time management required, especially during this pandemic. Moreover, a feature like this will also help them get alerts about the coronavirus situation in the locality assigned for the delivery to them. Therefore, an in-app navigation feature can be added by approaching the best pick-up and delivery app development company in Los Angeles.
3. Delivery Proof
As more and more people in Los Angeles are adopting contactless delivery, the app must contain features that can prove the delivery by the agent. This is to safeguard the agent’s interests and prevent any hassle with the customers later on. Therefore, the features like real-time tracking and a camera can serve the purpose. Also, the provision of e-invoice with the requirement of customer’s digital signatures can be added.
Conclusion
The world is taking a huge shift towards becoming an on-demand economy, and this is the best time to launch your own pick-up and delivery mobile app. Having a personal pick-up and delivery app can help you in maintaining the safety standards for both the customers and the delivery agents. As these safety standards are the need of the hour in this pandemic, so it will increase the demand for such apps among them. Therefore, this will help your business prepare for any challenges that come along the way to success and acquire a larger customer base, thereby increasing the revenues manyfold. The top mobile app developers in Los Angeles can give you a head start for creating a brand-specific on-demand pick-up and delivery app that suits your needs.
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